If you have any questions about a product prior to ordering or if you have any problems with your online order, please contact us at info@charliesgoods. We will be glad to assist you.
Shipping
When you place an order, a confirmation email with all information concerning your purchase will be sent to your email address.
Orders currently ship in 5-10 days since all purchases are made to order.
Our shipping costs are calculated during check out and vary depending on the delivery address.
Returns + Exchanges
If your product is defective, you can exchange or return merchandise for any order you made on Charliesgoods.com.
Please contact us within 14 days after having received your purchase. Beyond this period, no exchange will be possible. Before returning an item, please contact us by email at info@charliesgoods.com. We cannot except any damaged product.
PRIVACY
Information Charlie’s Goods is committed to protecting your privacy. We will only use the personal information you provide us to promptly process your order.
Website use All website content such as the photographs, written content, design and graphics are the property of Charlie’s Goods. The use and / or partial or total reproduction of this material is prohibited without written consent from Charlie’s Goods.
